Privacy Policy

Effective date: July 2026

This policy explains what information Tala Marketing LLC (“we,” “us”) collects, how we use it, and the choices you have. We are a Texas-based digital marketing agency serving business clients.

What we collect

• Contact information you send us — if you email us, we receive what you provide: typically your name, email address, and message.
• Engagement information — when you become a client, we collect the business details needed to perform the work: contact details, billing information, and the access you grant to your platform accounts as described in your quote or statement of work.
• Payment information — payments are processed by Stripe. Your card details go directly to Stripe; we never see or store full card numbers. Stripe's handling of your data is described in Stripe's privacy policy.
• Website analytics — our website uses privacy-respecting, cookieless analytics (aggregate visit counts only). We do not use advertising trackers or sell visitor data.

What we don't do

• We do not sell or rent personal information — to anyone, ever.
• We do not use your data for advertising to you.
• We do not collect more than the engagement requires.

How we use information

• To provide the services in your quote or SOW, including communicating with you about the work.
• To invoice, receive payment, and keep the business records the law requires (for example, tax records).
• To respond to inquiries and provide support.

Who we share it with

Only service providers that make our business run, and only what they need:

• Stripe — payment processing
• Cloudflare — website hosting and email routing
• Google — business email

Each processes data under its own privacy policy and our instructions. We may also disclose information if the law requires it.

Client campaign data

When clients grant us access to their platform accounts (for example, ad accounts or analytics), we use that access only to perform the agreed work, treat the data as the client's confidential information, and relinquish access when the engagement ends.

Retention

We keep engagement and billing records as long as needed for the services and for legal and tax obligations, then delete them. Inquiry emails that don't become engagements are periodically cleared.

Your rights

You can ask us what information we hold about you, ask us to correct it, or ask us to delete it (where the law doesn't require us to keep it). Email support@tala-marketing.com and we'll respond promptly. If you are in a jurisdiction with specific privacy rights (such as the EU/EEA, UK, or California), we honor the rights those laws provide.

Security

We use reasonable technical and organizational measures to protect information: reputable providers, access controls, and two-factor authentication on business systems.

Children

Our website and services are for businesses and are not directed at children under 13. We do not knowingly collect children's information.

Changes

If we change this policy, we'll post the updated version here with a new effective date.